Terms of service

At Gcgirl, we are committed to providing you with an excellent shopping experience and excellent customer service. To ensure that every purchase you make is smooth and enjoyable, please read our service policy carefully.

1. Customer Service
Our customer service team is always ready to answer any questions and provide assistance. You can contact us in the following ways:

Email: For order inquiries, after-sales support and other issues, please send an email to [email protected], and we will get back to you as soon as possible.

Telephone customer service: For immediate help, please call our customer service number (+1)8383883385, working hours are Monday to Friday, 9:00 am to 6:00 pm (local time).

2. Service Time
Our customer service team will provide you with support during weekdays, and there may be delays on weekends and holidays.

3. Service Content
Our services include but are not limited to:
  • Order Inquiry and Tracking
  • Product Information and Suggestions
  • Return and Exchange Policy Description and Processing
  • After-sales Service and Technical Support
  • Solving Payment Problems

4. Feedback and Suggestions
We welcome your feedback and suggestions on our products and services. This is an important basis for our continuous improvement. Please share your thoughts with us via email or online customer service, we will seriously consider and respond to you.

5. Privacy and Security
We are committed to protecting the security of your personal information. All information collected through our customer service channels is only used to process your requests and provide better services. Please refer to our Privacy Policy for more information.

6. Limitation of Liability
Although we try our best to provide accurate information and timely services, we are not responsible for service delays or interruptions caused by technical failures, network problems or other uncontrollable factors. We will do our best to resolve any problems and restore service.

7. Applicable Law
This Policy shall be governed by and subject to US. If any provision of this Policy is deemed invalid or unenforceable, the remaining provisions shall remain in effect.

Company Name: NAMEI INTERNATIONAL TRADE LIMITED
Company Address: 6635 S DAYTON ST STE 310 GREENWOOD VLG United States

If you have any questions or need further help, please feel free to contact us! Thank you for choosing Gcgirl, we look forward to providing you with the best service experience.